rare-sapphire
rare-sapphire6mo ago

Are your API CRM Refine down?

https://example.crm.refine.dev/ If you try log in to this CRM example it seems that its not loading the dashboard as it cannot /get from the api
5 Replies
kapa.ai
kapa.ai6mo ago
Hi @Salvador_James. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave: ---------------------- It appears that there have been some issues with the CRM example provided by Refine. According to the knowledge sources, there have been multiple reports of login problems and API errors related to the CRM example. 1. Login Issues: There have been reports of users being unable to log in to the CRM example. For instance, one user mentioned that the login spinner keeps spinning without any reaction (source (https://github.com/refinedev/refine/issues/5283)). 2. API Errors: Another user reported that the Strapi API used in some Refine examples, including the CRM, returns a 500 Internal Server Error (source (https://github.com/refinedev/refine/issues/5896)). 3. Backend Restarts: It was also noted that the CRM backend restarts itself every hour to reset the database, which might cause temporary login issues (source (https://github.com/refinedev/refine/issues/5896)). Given these points, it is likely that the issues you are experiencing are related to these known problems. The Refine team has acknowledged some of these issues and mentioned that they are working on fixes. For the most up-to-date status and potential fixes, you might want to check the GitHub issues page (https://github.com/refinedev/refine/issues) or the Refine documentation (https://refine.dev/docs). If the problem persists, you can also reach out to the Refine community on their Discord support thread (https://discord.com/channels/837692625737613362/1187277183983558757) for more immediate assistance. ---------------------- Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: ----------------------
kapa.ai
kapa.ai6mo ago
<@918155659520925747> kapa.ai is still learning and improving, please let us know how it did by reacting below
rare-sapphire
rare-sapphireOP6mo ago
@kapa.ai When loading the dashboard of either my own initial deployment, or your example for the CRM app it seems theres an issue calling from your api.crm.refine.dev/graphql Access to XMLHttpRequest at 'https://api.crm.refine.dev/graphql' from origin 'https://example.crm.refine.dev' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
multiple-amethyst
multiple-amethyst5mo ago
We're experiencing an issue with the CRM backend. It's returning a 500 internal server error code. Is anyone available to troubleshoot and fix the problem?
rare-sapphire
rare-sapphireOP5mo ago
Seems they’ve turned off the API.crm.revide.dev endpoint it just returns Hello World! Now